I am on Windows 10 version 1903, motherboard an MSI P67 A 55 gd, Core I7 3770, RTX 2080 Ultra TI EVGA, 32 DDR3 RAM. My BIOS is up to date version 4.3 and all my drivers and graphics driver and Realteck audio too.
I did not have any sound during the installation oculus rift S including in the tutorial of the little robot demo type Walle. Yet I have some sound in the VR menu.
I also had, like many people, the problem USB rift HUB that I resolved by putting the Generic USB HUB drivers in the list of available drivers.
At one point, I had a request in the Oculus application to update my USB3 port driver, but it has disappeared and no longer requires it.
The ROBOT recall, Lone Echo, Dangerous elite, digital combat simulator, and speeder man home coming games work properly. Only Eve valkyrie has no sound like the Rift S tutorial for which I have zero sound.
Has anyone else encountered this problem? I've tried just about every solution I've seen online and nothing seems to help.
I changed the default audio device so that it is the rift helmet in Windows 10 but I have the same problem.
I uninstalled and reinstalled oculus rift S then Eve Valkyrie 3 times, but nothing works.
I don’t understand
I saw on English forums that the withdrawal of the PTC could repair, but I do not know what the PTC.
Ha yes one more thing, my helmet stays all the time lit blue in front with the white light inside. It never goes out. It does not go in orange color.
Can you help me or should I despair or return the helmet before it's too late?
I think it has to do with the May Windows Creators update 1903.
I updated yesterday morning to 1903, and I lost the ambient sound in Oculus Home. I posted on this and someone mentioned it was a known issue using Oculus with version 1903 - hopefully there will be a fix coming before too long.
Official statement from Oculus on the audio issue with Windows 1903.
"If you're not hearing audio in VR during a specific game or app in your Rift S, it may be due to a known issue with your computer's Windows Operating system. Windows build 1903 and insider builds may block audio in certain Rift S experiences. Windows builds 1809 and prior are unaffected.
Please keep an eye out for a Windows update soon that will resolve this issue."
So I guess Oculus is ok with its products not working due to a Windows Issue. Steam VR does not seam to be affected. It could take Redmond a year to fix this if it only effects Oculus hardware.
Yeah it really does not reflect well on Oculus to have a known issue such as this with Windows 1903 continue on at the same time the Rift S hits the streets. As more and more update to 1903 there will be more and more having the issue.
Between headset no display at times issues and this, forums going to be a busy place, along with support.
