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Oculus doesn’t support my version of windows...

TobiasZackaroff
Level 2
Hi, a text say when I’m in oculus: Oculus doesn’t support my version of windows...

but I have windows 10 as normal.
Dont understand

g37o7i41p6gv.jpg

what to do to get the text away?
5 REPLIES 5

Richooal
Level 12
You should probably edit the picture to remove your email address.

If no one gives you an answer here, contact Oculus support...................
https://tickets.oculusvr.com/hc/en-us/requests/new


i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.

DaftnDirect
Volunteer Moderator
Volunteer Moderator

Richooal said:

You should probably edit the picture to remove your email address.



Done

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v21H2 (19044.2075)

Cygnific
Level 3
If you type "winver" without the " " in command prompt or searchbar what version do you have? Should be version 2004

Megalithik
Level 5
Windows 10 gets two version updates per year, only the current one and the two oldest ones are supported by Microsoft which most devs follow Microsoft's planned end of life schedule.  The current version is 2004 so 1909 and 1903 are still supported. Anything older than that is questionable.

Richooal
Level 12


Windows 10 gets two version updates per year, only the current one and the two oldest ones are supported by Microsoft which most devs follow Microsoft's planned end of life schedule.  The current version is 2004 so 1909 and 1903 are still supported. Anything older than that is questionable.



Service is provided for 18 months from the available date of each bi-annual update. However the OP is referring to Oculus support of his OS, not Microsoft's support. Oculus software doesn't seem to be able to correctly identify USB ports or operating systems.
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.