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Rift S No Video, but Audio Works

MarkD76
Honored Guest
I just bought a brand new Rift S. I've got it all set up, I've got all the cables connected, the Oculus software says everything is looking good. When I launch the free Skybox VR app in the Oculus app, the motion tracking from my Rift S responds fine when I hold the unit in my hand (I can see from my computer monitor), but there is absolutely no visual signal whatsoever. It's jet black, completely dead. I am able to hear through the built-in speakers just fine. I just can't see anything. Do I have a malfunctioning unit? Is there anything I need to do to "unlock" it, or whatever? Should I take it back? I'm using Windows 10. Thanks in advance. 

[Edit] I enabled Beta mode and it updated all the software, including firmware, which took care of everything. Please disregard this request for support. 
3 REPLIES 3

sraura
Heroic Explorer
Seem that the problem got solved.

Bananaguy2008
Honored Guest
do you mean demo mode?, im confused

gecko1501
Explorer
Same exact issue for me as described. But opting into Beta has not helped.