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Rift S screens not working

Offa_Rex
Honored Guest
Hi All

My Rift S headset does not appear to be working. The screens inside the headset do not turn on/light up when placing the headset on my head.

All updates have been applied, and the device shows up as "connected and active" in the Oculus software.

The issue suddenly appeared and not a result of any physical impact or changes to the OS/application.

Please help.

2 REPLIES 2

Mikeis2good
Honored Guest
I just opened/installed my Rift S yesterday as well and I am having the exact same issue. Hoping a solution for both of us works

Offa_Rex
Honored Guest
I also raised a support ticket so will let you know if I get anywhere there.