cancel
Showing results for 
Search instead for 
Did you mean: 

The helmet does not check the sensors

Anonymous
Not applicable
Hello, I have a problem with my helmet oculus rift S I just bought. "The helmet does not check the sensors", that's what the oculus software tells me. To try to solve the problem I have already repaired the software; changed USB 3.0 sockets several times; does the beta update; disabled my antivirus; activated the camera on Windows; installed the drivers via oculus files.
I don't know what to do anymore, please help me.
cordially

2 REPLIES 2

Maxxgold
Rising Star
Contact support and submit a ticket. If your USB ports do not work, you may need a USB card. The one linked in my signature works. Contact support though.