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Updated software now stuck in a reboot loop

marco_a_rivera_
Honored Guest
After upgrading to the latest software I am finding myself in a re starting loop, as soon as software re starts I grab the headset and ask again for a re start. Tried uninstalling and re installing software but encountering same issues, connected cables show green but it said sensors cannot be detected, try un plugin and plugin usb cable or try another port. I have 4 available usb 3 ports none of them work. Have checked if all cables are plugged firmly and they are. Was working fine before forced update
8 REPLIES 8

Blumenkranz
Honored Guest
Same, after june 4 i have restart loop and 3 dots logo on display, I spent a week to fix it in every possible ways and right now im in terrible depression.

Armand81
Honored Guest


After upgrading to the latest software I am finding myself in a re starting loop, as soon as software re starts I grab the headset and ask again for a re start. Tried uninstalling and re installing software but encountering same issues, connected cables show green but it said sensors cannot be detected, try un plugin and plugin usb cable or try another port. I have 4 available usb 3 ports none of them work. Have checked if all cables are plugged firmly and they are. Was working fine before forced update


 i got exactly the same problem 

marco_a_rivera_
Honored Guest
My Rift S has been sitting dead for almost a month now. Bought the system from Bestbuy and they will not exchange it. System is only 3 months old

marco_a_rivera_
Honored Guest



Same, after june 4 i have restart loop and 3 dots logo on display, I spent a week to fix it in every possible ways and right now im in terrible depression.


I hear you man. mine sometimes does a quick red flash on Oculus software start, saying Oculus is not compatible with this hardware?????? ran well for 3 months now this? I even have bough the recommended PCI USB 3.0 Card and still software sees every port on my PC as 2.0


Garrettay
Explorer
I eventually fixed it, i opened device manager and reinstalled the rift s hub under usb devices, did a prompted restart and it was working.

Hope this helps.

VR2018FR
Expert Protege
it's a never ending story since november, I got a replacement unit  december 5th and I' ve never been able to get rid of those problems  ( usb port or display port  not detected and having the installation loop for ever)  last saturday i went back to my retailer  in france and got a credit of 449.99 (cause rift-s was  out of stock and it will stay that way   because of those problems they  have no solutions to offer, and those units available on oculus webstore must be all those defective units sent back) and i bought an oculus quest ! there's no solution to that, and oculus  support don't care !

marco_a_rivera_
Honored Guest
Sent back mine today To Oculus, crossing my fingers they sent me one of the good ones

SK-Home
Explorer
Any update?
I have the same issue!
After update - boot loop forever, can't connect using phone app or computer.