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Why can't my oculus software be updated?

zqycs
Honored Guest
Open the software and you will be prompted to update, but click Update to display: an unexpected error occurred. Please try again against later (ovr35708071); core updates are already installed (1971029). Why?
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
Hi @zqycs, I'm sorry to hear you're having issues installing the update. Please try restarting your computer and disabling any anti-virus software that you might have running. Please also check to make sure that you sufficient free disk space. If you're still having issues, please contact support here with your Oculus Diagnostic logs. Thanks! -Rick
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