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Disabled Instagram account

moll_yc_97
Honored Guest

I would like to have my account enabled please as I do not go against the community guidelines Instagram, why do I post something that goes against the community guidelines?

My account has been hacked twice in the past, managed to get it back but maybe that caused my account to be disabled due to being hacked and the hacker sending out links to hack other accounts.

29 REPLIES 29

Hi @idv_sin_sky

 

We understand the inconvenience this situation may cause, but here at Meta Store Support, we can help you with Meta Quest products and services.

 

For any questions and problems regarding your Instagram account and Facebook account, do not hesitate to contact the dedicated teams directly. 


We hope you can resolve this quickly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

So you need to contact with support team for getting a better solution.

atik.292647
Protege

Hackers can be posted something that goes against the community guideline and that why your account got disabled or suspended.

Hi @idv_sin_sky ,

If your accounts got disabled for multiple logins attempts then you should contact with meta support team and they also maybe want some documents for identifying that you are the real owner of the account.

how can you contact with meta support team?

for contacting with meta support team you need to go business support home (you can got it in business help centre) then need to click still need help button then input necessary information and after that you need to wait 10-15 minutes then a meta representative will connect with you via live chat.......

 

If you don't understand or need still help regarding this issue you can connect with me by replying here.

Hey there! 

 

We love when our community users come together to help each other. We are here to help you in the best way we can so that you can enjoy your Meta devices and have a great VR experience. Feel free to contact us whenever you deem necessary. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

“I really want to try this method, but I can’t find the ‘Still Need Help’ button. I think it might be because our country does not support the identity verification feature.”

Hello @idv_sin_sky 

 

To contact us directly please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @idv_sin_sky 

I can help you to do it and resolve your issue.

gogoi.237374
Honored Guest

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My Instagram account is disabled