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Facebook account was deactivated

Cole.41613
Protege

My Facebook account was deactivated with two weeks until it turns off and I’m completely sure that my meta account was linked to it. I have been looking in to it a lot and can’t really find a good solution where I can keep my freinds, settings, and game progress so please help me

1 ACCEPTED SOLUTION

Accepted Solutions

ThePeasKeeper
Retired Support

Getting back into your FB account is super important. On the Meta Quest Community forums, we do not have the tools or resources to assist with Facebook or Instagram-related account issues, but we’re happy to guide you in finding the help you need as best as we can!

The best place to start is the Facebook Help Centre. They have tons of troubleshooting steps and other ways to get the support you need for your specific issue. 

Hope this helps!

 

Just tryna keep the Peas on here. 﫛

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14 REPLIES 14

ThePeasKeeper
Retired Support

Getting back into your FB account is super important. On the Meta Quest Community forums, we do not have the tools or resources to assist with Facebook or Instagram-related account issues, but we’re happy to guide you in finding the help you need as best as we can!

The best place to start is the Facebook Help Centre. They have tons of troubleshooting steps and other ways to get the support you need for your specific issue. 

Hope this helps!

 

Just tryna keep the Peas on here. 﫛

Thank you!!!!!!!!

I would like to transfer my games, friends, progress from one meta acct to a completely new one…. Is that possible??

Hey again @Cole.41613, unfortunately transferring all of this information from one account to another isn't possible. 

Apologies for being the bearer of bad news!

Just tryna keep the Peas on here. 﫛

Hey, I’m sorry for bugging you. I just have one more question if I disconnect my Facebook from my meta-account When the Facebook gets turned off, will I be able to still play on my account?

No bother, happy to help.

Did you create your Meta account with your Facebook? For example do you use your Facebook details to log in. Or is it just linked to the account?

Just tryna keep the Peas on here. 﫛

Hey there @Cole.41613!

 

Thanks @ThePeasKeeper for that advice.

 

In order to get to the bottom of your issue, we would love to continue this conversation in private.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

 

Please remember, you must be signed into the community first to send us a private message.

 

Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Well im having a similar issue, the headset is tied to the facebook account of some prior owner and won't even do oculus link until they log in on the device. I can't pair with it, and can't find a way to "wipe" it.
I think im SOL but just want to confirm.