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Level 2

Why is there no option to pay ideal in the quest store. In my country PayPal is kinda bad and credit or debit cards are not easy to use and get. Why does the quest store not support ideal?


Community Manager
Community Manager

Hey @Igmar3, although we have a list of supported payment methods, those are listed for the US. At the moment, there's no list of working/non-working payment methods for regions outside of the US. There are a list of rules that any payment method must follow, we'll include that below for you!

All regions must follow the below rules:

  • The card must be associated with a billing address
  • The card must be able to have funds added/reloaded to it.
    • E-cards and virtual Mastercards should work, but most Gift cards do not have this option
  • There cannot be purchasing restrictions placed on the card
  • The network cannot have any purchase restrictions to prevent online payments
  • Postal codes that do not follow the correct format will result in “invalid postal code”