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Not receiving emails regarding my Facebook or Instagram from Meta

zoeilly
Honored Guest
Hello, I'm having a problem with the reception of the emails of META. I no longer receive emails from Meta (facebook, instagram...) and the phone number on my account no longer exists (I changed my phone number 3 years ago). 
I'm now asked to confirm by email or phone that it's really me when I log on to my instagram and I can no longer access it because I no longer have access to my phone number (which I can't change also on facebook) and because I'm not receiving the meta emails... 
I'm desperate... Can you help me? My mail receives all the other mails except these ones...
3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey @zoeilly, we're afraid to say we wouldn't be able to provide assistance in Facebook and Instagram related issues as we deal in only Meta Quest related products and services. We recommend you to contact Facebook Help Centre and Instagram Help Centre for the same.

We hope that helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Oh, I misspoke. Sorry.

It doesn't work for metaquest too because I don't receive the 6 digit code to confirm my account ...

I just sent you a PM.