09-09-2024 03:42 PM - last edited a month ago
Hey Meta heads!
I recently got an email from security@facebookmail.com which comes up as Meta Ads support number on google , and I’m very confused about whether or not they are legitimate emails from Facebook (Meta) . i also tried searching online on google and other channels , but couldn’t find anything concrete answer. I even saw security@facebookmail.com listed on Facebook’s official page, but I still have doubts.
Thanks in advance for any guidance! i really need any contact or email desperately to show case my work to world.
09-09-2024 05:34 PM - edited 09-09-2024 05:35 PM
Hey there, @dictoman!
Thanks for reaching out. I'm happy to confirm that yes, security@facebookmail.com is a legitimate Facebook email address. You can find more information, including a full list of official email addresses, here.
Even with this confirmation, please be diligent and double check that the address is always spelt correctly, as scammers sometimes use addresses with similar spellings to impersonate Meta support.
The phone number you provided is not an official contact number for Meta support, so I've removed it to avoid any confusion.
09-09-2024 11:35 PM - last edited on 09-12-2024 11:57 PM by OMOTO
The email looked official, but I’m concerned it might be a scam. To make things even more confusing, I also got a phone call, which sounded official and claimed to be from Facebook UK.
09-09-2024 11:42 PM
I wouldn't be able to confirm anything to do with the phone call as Facebook don't have an official phone number listed publicly at the minute but if you'd like to double check the email, you can always log in here and check if the email you received is listed.
09-09-2024 11:53 PM - last edited on 09-12-2024 11:58 PM by OMOTO
I really happy to know security@facebookmail.com is legit email & from Facebook but this contact number is Facebook support? if yes then how do they know what issues i am facing . this Meta support number & noreply@facebookmail.com . called me from thin air can asked my problem while i was chatting on meta business suite & was asking is security@facebookmail.com is safe? that's wen i got the call form this Facebook UK office. if you think this is not right they please provide me real Facebook support number . i will be very thankful of u. thanks
09-09-2024 11:57 PM
Hey, @dictoman
As of a while back, Facebook removed their public contact numbers so while I can't tell you it is real, I couldn't say with 100% confidence that it isn't real either. Since their phone numbers are no longer accessible anywhere, I couldn't provide any confirmation or any contact details for you.