10-10-2024 02:49 PM - edited 10-19-2024 12:53 PM
Hello Meta Community,
How do i contact facebook business support
I’m reaching out today with a heavy heart and a story of frustration, hoping someone can point me in the right direction to contact Facebook Business Support.
My name is John, and I run a small family-owned cleaning business called "Sparkle & Shine Cleaning." For years, my wife, two kids, and I have relied on this business as our sole source of income. We built everything from the ground up, and our Facebook Business Page was the cornerstone of how we connected with clients. It brought us consistent work and helped us grow our reputation in the community.
But about two months ago, everything came crashing down. I logged into my account, only to discover that our business page had been disabled. No warning, no explanation—just gone. I tried to retrace my steps, wondering if I had done something wrong, but there was nothing out of the ordinary. Now, all my attempts to appeal or find out what happened have gone unanswered.
Since then, I haven't been able to secure a single new client. We’ve had to cancel our children's extracurricular activities, cut back on groceries, and my wife had to take up a second job just to make ends meet. It’s heartbreaking to watch everything we’ve worked for slip away because of what feels like a technical glitch.
I’ve scoured every forum and FAQ, but I can’t seem to find a direct way to contact Facebook Business Support. If anyone has had similar experiences or knows how to reach out to someone who can help, please, please let me know. My family’s future depends on it.
Thank you for reading, and I hope someone can guide me to a solution.
Best regards,
John
10-10-2024 02:59 PM
Hi there @dictoman,
We see that you are having issues with your Facebook business account, lets get you sorted out.
You can contact Facebook directly via email at: support@fb.com. From there you will be able to enquire about your business account issues.
We hope this helps and you have a great day!
10-11-2024 03:08 PM
Hi again,
Just checking in to see if you still need any help?
If you do, don't hesitate to get back in touch with us!