After the recent update, my cursor constantly flashes the working in the background circle. In task manager 'Meta Quest Remote Desktop.exe flashes then suspends followed by a windows problem reporting and repeat. I uninstalled the software and reinstalled it from the website and the issue started up again as soon as the install was complete. Any suggestions on how to fix this?
Looks like you were right that it is not used to connect with the usbc cable 🙂 I stopped the service, renamed the file so the bug stops occuring, and was still able to load up the meta quest link program on windows, connect with the quest link, access my desktop and load up my beat saber from steam 🙂 So I guess its a super weird bug that causes conflicts that they introduced with one of the latest update... At least removing that file does not seem to affect anything so far after a few hours of use 🙂
Just chiming in to say I have the exact same problem relating to RemoteDesktopCompanion.exe. The software appears to have been modified on 06/11/24, which is about when I recall the issue started, so must be related to the latest update.
My cursor constantly has a spinning circle and in Task Manager I can see OVRServer_x64.exe permanently using about 25% of my CPU. If I end the task, the spinning circle stops immediately, but OVRServer_64.exe just restarts itself 5 seconds later and back to square one.
Does anyone from Meta actively check these forums? It's getting really annoying. I tried to open a support ticket, but didn't get very far as my serial number wasn't recognised, even though I copied it directly from the Oculus / Meta desktop app. Maybe it's too old and they don't support the Rift CV1 anymore, I don't know....
I've contacted Meta support and had a nice chat, just waiting for the email to come through so I can send the log but it seems like they're going to pass it on to the developers so it can get fixed.
Are there any news? I having issues with the service too and have to stop it, because RemoteDesktopCompanion.exe is causing permanent Application Error in windows log and keeps the computer busy.
be careful, friends, I advise you to uninstall Oculus while waiting for this to be resolved because I identified a problem with other applications, notably ea game, the application was crashing and with fewer options on the screen, I the same things as you the blinking mouse and the companion.exe file etc...
I think this is just you as nobody else is having that happen with this issue, as I've mentioned previously, you just have to delete 'RemoteDesktopCompanion.exe' from Program Files/Oculus/Support/oculus-remote-desktop and it fixes the issue
I understand your solution but I think it's a meta judging how it works, as it stands I prefer to wait for a stable update and am in no rush to play in VR, thank you for your support but meta support needs to do a few things and update occulus, if this file exists it means it is useful for something
