Meta Quest Remote Desktop.exe crashing in background

[PhailSnail]

After the recent update, my cursor constantly flashes the working in the background circle. In task manager 'Meta Quest Remote Desktop.exe flashes then suspends followed by a windows problem reporting and repeat. I uninstalled the software and reinstalled it from the website and the issue started up again as soon as the install was complete. Any suggestions on how to fix this?

[captqbec]

Thx, that fixed it for me. Have 3 Rift-s and a Q2.

[vaslo]

For what it's worth I also have this issue and am uninstalling this app for now.  I see under the Windows Reliability Monitor that it's Meta Quest REmove Desktop causing the issue as others have said.  This started happening just after the big new update MS dropped.

[Noyesti]

to avoid damaging your system before completing the installation and the program launches go to the Program Files/Oculus/Support/oculus-remote-desktop folder and delete the RemoteDesktopCompanion.exe file

[RV212studios]

Hi, Jamonster123.

I did the same thing of deleting the RemoteDesktopCompanion.exe and now everything is back to normal! And ofc no errors at all.  🙂

Thanks dude!

[Noyesti]

there are still errors to check in the coming days I have this even though I am not using the headset

[robross0606]

Simply deleting a RemoteDesktopCompanion.exe is not a fix.  It is a workaround and many people are having this issue.  What if you actually want to use remote desktop from your headset?

[Jamonster123]

Did you mean to actually contribute anything to this thread? I'm providing a solution to a problem till it gets fixed properly. It's better to be able to use the headset without constant lag but without the remote desktop than not. 

[robross0606]

First, I'm responding to this:

I think this is just you as nobody else is having that happen with this issue

---

Second, actually YES, I do have an alternative suggestion as a WORKAROUND since neither is a "solution".  Unlike you, I won't claim they are solutions to the problem.  Only Oculus can provide an actual solution.

The version that has this issue is 1.103.0.  I recommend installing the previous 1.97.0 release that doesn't have the issue and turn off automatic updates until the problem is solved.  So far, `winget` has been the easiest way to do this:

# winget install Meta.Oculus --force --version 1.97.0

If you don't want to use winget then you can download the right version and install manually.

[robross0606]

And while I'm at it, even if we follow your advice, DELETING the file is a bad idea.  Instead, it would be better to simply rename either the file or even the "oculus-remote-desktop" folder.  Renaming the folder to something like "oculus-remote-desktop-bad" achieves the same goal as deleting the file without being destructive.  You can undo the change by naming it back again.

[Jamonster123]

It's christmas dude, just chill out 🙏, both our solutions work fine but imo mine is easier for less tech-knowledgeable people, hope you have a lovely holiday.