07-15-2024
03:50 AM
- last edited on
07-15-2024
03:20 PM
by
The_1st_Dark_Lo
Hi, I’ve just got a quest 3 to play on steam and ordered a few games on steam ready to play , however I cannot get any sound out of the quest 3 when connected to steam , I have tried every thing I’ve found online and nothing works , is there a fix for this please before I send the quest back for a refund
07-15-2024 05:27 PM
Hello, @Widget2k13! We've noticed that your Meta Quest 3 isn't getting sound with Steam link. PCVR gaming is a one-of-a-kind experience, and we're here to give you a helping hand! With this in mind, we have a few questions we'd like to ask to clarify. Please continue with the following:
07-16-2024 07:12 PM
Hi there! We're checking in to make sure you were able to get your Meta Quest 3 up and running via Steam link or if you've run into any further trouble with that. We certainly know the importance of having a full VR experience, and we want to make sure everything is going smoothly for you. Please don't hesitate to reach back out, as we'd love to help!
07-17-2024 12:19 PM
hi, no i cannot get it to work on steam link but it does work on meta , ive tried everything i can in sound settings etc , all software is up to date and i have even tried steam beta
07-17-2024 12:28 PM
Thanks so much for the additional information! Although Steam VR is not officially supported, we do have some limited troubleshooting steps to offer. Please see below:
07-18-2024 12:43 PM
Hi again, @Widget2k13! We're following up to see how those steps worked out for you. Please let us know if there is any additional assistance you require, and we'll be glad to help as best we can!
07-18-2024 04:35 PM
hi, no still no luck with it, only way i can get sound on steam vr is by going through meta then steam vr but its very juddery when doing it that way where its smooth and no hesitation with steam link just no sound either with link cable or without
07-18-2024 05:04 PM
Thanks for the update! At this point, we will need to direct you to Steam Support for further assistance with this issue. Please feel free to reach out if there is any additional information or assistance we can provide!
07-18-2024 11:55 PM
i have solved it, accidently but its working fine, i uninstalled oculus headset driver from my sound device in device manager just to experiment and the sound started working straight away through steam link 🙂
07-19-2024 05:48 PM
That's great news! Thank you so much for updating us. We are happy to hear that it is working now! If there is anything we can look into for you, please don't hesitate to reach out.