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Quest 3 no sound via steam link

Widget2k13
Explorer

Hi, I’ve just got a quest 3 to play on steam and ordered a few games on steam ready to play , however I cannot get any sound out of the quest 3 when connected to steam , I have tried every thing I’ve found online and nothing works , is there a fix for this please before I send the quest back for a refund 

10 REPLIES 10

MetaQuestSupport
Community Manager
Community Manager

Hello, @Widget2k13! We've noticed that your Meta Quest 3 isn't getting sound with Steam link. PCVR gaming is a one-of-a-kind experience, and we're here to give you a helping hand! With this in mind, we have a few questions we'd like to ask to clarify. Please continue with the following:

  • What steps have you taken to troubleshoot the issue? 
  • Did you attempt to use the headset with the Meta software? If yes, what was the outcome?
  • Have you made sure that all your software is up-to-date?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there! We're checking in to make sure you were able to get your Meta Quest 3 up and running via Steam link or if you've run into any further trouble with that. We certainly know the importance of having a full VR experience, and we want to make sure everything is going smoothly for you. Please don't hesitate to reach back out, as we'd love to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

hi, no i cannot get it to work on steam link but it does work on meta , ive tried everything i can in sound settings etc , all software is up to date and i have even tried steam beta 

Thanks so much for the additional information! Although Steam VR is not officially supported, we do have some limited troubleshooting steps to offer. Please see below:

 

  • Ensure the Link PC VR app is setup to Allow Content from unknown sources
  • Restart your PC, close Steam if it opens automatically
  • Launch the Link PC VR app
  • Connect your headset to the PC VR app
  • Wait 3-5 minutes or until you are in your PC VR Home and see your library
  • Launch Steam, then Steam VR
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @Widget2k13! We're following up to see how those steps worked out for you. Please let us know if there is any additional assistance you require, and we'll be glad to help as best we can!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

hi, no still no luck with it, only way i can get sound on steam vr is by going through meta then steam vr but its very juddery when doing it that way where its smooth and no hesitation with steam link just no sound either with link cable or without 

Thanks for the update! At this point, we will need to direct you to Steam Support for further assistance with this issue. Please feel free to reach out if there is any additional information or assistance we can provide!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i have solved it, accidently but its working fine, i uninstalled oculus headset driver from my sound device in device manager just to experiment and the sound started working straight away through steam link 🙂

That's great news! Thank you so much for updating us. We are happy to hear that it is working now! If there is anything we can look into for you, please don't hesitate to reach out. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!