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[BUG] Inside-Out Body Tracking Gets Stuck in the Floor After Taking Headset Off

TypicalZedF
Explorer

I've been experiencing a bug with the Quest 3’s inside-out upper body tracking. The issue happens when you take the headset off and put it back on—the Inside-Out Body Tracking goes haywire. The only fix I've found is restarting the app that utilizes the feature. Pressing the Meta button also doesn't trigger a recalibration. I spoke to a Virtual Desktop developer as Virtual Desktop is a good application that utilizes the feature, and they confirmed it's not on their end; Virtual Desktop just forwards tracking data. This seems to be a problem with the headset or its software. I created this form to see if anyone else is running into the same problem.

Here is a video showing the issue:
https://www.youtube.com/watch?v=nyaQkGfzc-8

4 REPLIES 4

TypicalZedF
Explorer

As of current, I'm using V69, The OS Version is SQ3A.220605.009.A1. My current troubleshooting steps have been rebooting the headset, and factory resetting the device.

Hey there @TypicalZedF,

 

Sounds like you're having an issue with your tracking. It would be helpful to know if this issue happens elsewhere or just within virtual desktop?

Same here, happens infrequently in our custom built unity app too. Sometimes only rebooting the quest 3 helps.

Hi @TheFlyingDude,

 

Thanks for reaching out. We would love to look into this issue for you! 

 

Could you please contact us via private message? Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you.