purchases people have made in my game do not show up

[MonkyGamer12]

hi, people have made purchases in my meta quest game and for some reason they are not showing in payment transactions for some weird reason? anyone know how to fix or what is happening?

[MetaQuestSupport]

Hey there @MonkyGamer12,

We'd request you to send us a PM so that we're able to collect further details of your account and assist you with transaction related issue in your Meta account.

• Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
• Next, click "Send a Message" to privately message us! 

Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hey again !

We wonder if you still require assistance in this?

Feel free to let us know.

[MonkyGamer12]

yeah i still do require assistance this tab has just been closed and i almost forgot about it but thanks! ill make sure to PM you