03-25-2021 06:17 PM - edited 03-28-2021 03:32 PM
I was trying to install the PC App today. The installation worked quite fine. The moment when the VR says to establish the link in the VR and the rest have to be done on the Computer, my Oculus App starts.
This is how it looks like: https://imgur.com/z4qgqiZ
I've updated the NVidia graphics driver and repaired the Oculus app. What else can I do? My firewall is off and there is no Virus Defender installed, the active Virus control from Windows is off.
EDIT: Reddit Thread with official oculus support statement: https://www.reddit.com/r/oculus/comments/mdhl4q/grey_screen_indefinitely_during_software_setup/
EDIT2: Use Oculus Tray Tool to restart or kill the service, works fine for me, while troubleshooting back and forth.
Download Link here: https://www.reddit.com/r/oculus/comments/5okoju/oculus_tray_tool/
EDIT 3: I have added another mirror for Support.rar, Oculus Tray Tool and USB Deview: https://drive.google.com/drive/folders/1IPoyK8G2Nm_9o5hc2Ez91Us1WPtt0GAz?usp=sharing
Solved! Go to Solution.
03-25-2021 10:21 PM
It Hurts me, but also brings me peace that it's not just an issue i'm having...
03-25-2021 10:45 PM
ive put a ticket in but no telling how long that will take, really dumb that i cant play any of my pc vr games when i just bought a pc so i could.......
03-26-2021 12:53 AM
Facing the same issue as well...
03-26-2021 01:02 AM
i bought the rifts s yesterday. When i got it i downloaded the oculus setup and when i picked my avatar this happened to me https://imgur.com/gallery/CLXgBxI i have been trying for hours to fix this with nothing working. hope this gets fixed
03-26-2021 01:20 AM
yeah its happening to me too. the grey screen of death,
03-26-2021 01:24 AM
No solution in the thread, but they state they are looking into it at least.
03-26-2021 02:05 AM - edited 03-26-2021 02:06 AM
03-26-2021 02:32 AM
03-26-2021 03:10 AM
The app turns grey immediately after you login to your oculus and its not even connected to the quest yet.
so pc compatibility doesn't matter at this point.
windows 10 always auto updates so I don't see any connection to the problem.
Every one of us has the same problem across the board so the oculus application is the problem not our PCs.
03-26-2021 03:13 AM
is this from a new software update or something or has this grey screen been happening to people forever? I just got my oculus today