03-25-2021 06:17 PM - edited 03-28-2021 03:32 PM
Hi guys,
I was trying to install the PC App today. The installation worked quite fine. The moment when the VR says to establish the link in the VR and the rest have to be done on the Computer, my Oculus App starts.
This is how it looks like: https://imgur.com/z4qgqiZ
I've updated the NVidia graphics driver and repaired the Oculus app. What else can I do? My firewall is off and there is no Virus Defender installed, the active Virus control from Windows is off.
Thanks
EDIT: Reddit Thread with official oculus support statement: https://www.reddit.com/r/oculus/comments/mdhl4q/grey_screen_indefinitely_during_software_setup/
EDIT2: Use Oculus Tray Tool to restart or kill the service, works fine for me, while troubleshooting back and forth.
Download Link here: https://www.reddit.com/r/oculus/comments/5okoju/oculus_tray_tool/
EDIT 3: I have added another mirror for Support.rar, Oculus Tray Tool and USB Deview: https://drive.google.com/drive/folders/1IPoyK8G2Nm_9o5hc2Ez91Us1WPtt0GAz?usp=sharing
Solved! Go to Solution.
03-26-2021 09:18 AM
We have nothing to do except waiting
03-26-2021 09:32 AM
Meee too my first vr headset and boom right up in my ass gald im not the only one
03-26-2021 09:37 AM
Same issue totaly pissed of i have been updating softwares windows took me like 3 hours or more literaly VR set just came to my door and i get to have this issue....
03-26-2021 09:43 AM
That is what support just sent me in an email just now for my ticket. They also said they are aware of this issue and are working to fix it.
03-26-2021 09:44 AM
Been waiting for 10hrs+
03-26-2021 09:44 AM
I have a similar problem (well, to solve it, I even completely reinstalled the system. I had to remove all the working software. I tried different Facebook accounts. I thought it was just my problem. But as it turned out, I’m not the only one. In the end, I spent 8 hours solving the problem, and to no avail ((
03-26-2021 09:51 AM
sorry for you. I kinda feel you but anyways you did put much more effort into it anyways 😞
03-26-2021 09:52 AM
If anyone is intrested we could make a short-term discord or steam group to keep in touch so every1 can get notified about fixing this issue ASAP
https://steamcommunity.com/id/crrl/
crrl#9841
03-26-2021 09:53 AM
yesss
03-26-2021 09:54 AM
Tried that hours ago, no luck