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Upload Failed when trying to upload Rift build via ODH - "A server error ocurred..."

tovanbo
Explorer

I keep getting an error when trying to upload a Rift build via ODH.

The error repeatedly mentions "A server error occurred. The request will be retried".

 

I'm seeing no clear indication in the error message or logs of anything that could be going wrong on my end.

Does anyone have any advice on how to resolve this?

(Error message and logs below)

 

Screenshot 2022-09-19 135521.pngScreenshot 2022-09-19 135504.png

The log mentioned in the error message above:

 

 

https://pastebin.com/PCnUEr9v

2 REPLIES 2

oculus_dev_12
Explorer

I ran into this problem as well. I submitted a bug with Oculus, and they guided me to use the CLI instead, which worked for me. It's not ideal, and I wish they would fix the ODH, but at least it's a way forward.

Make sure you have it set to display to "PC VR" to get the Rift upload instructions and not the Quest instructions.

oculus_dev_12_0-1663597832125.png

 

https://developer.oculus.com/resources/publish-reference-platform-command-line-utility/

Thank you for the lead!
I'm trying to use the CLI but am struggeling a bit - I keep getting the `Invalid arguments: One of --app-secret OR --token required` error when using the `upload-rift-build`  command, even though I'm passing those along.  Any idea what could cause that?

Here's the command I'm trying to execute (tokens and id replaced)
.\ovr-platform-util.exe upload-rift-build -a 0000000000 -s 00000000000 -t 0000000000000 -d ".\Content\" -l ".\Content\MyApp.exe" -c BETA -v 1.6.0