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Bug - Gear VR IAP - Oculus Store shows "Check address" message with a test account

edearl
Level 3
Yesterday, IAP was working in our Gear VR app using a test account.
Today, the following message appears: "Check address. We couldn't calculate the tax on your order. Please check your billing and delivery addresses, and try again later."

This appears to be happening with all our test accounts.

Is this a known issue? Is there a workaround or fix, please?
5 REPLIES 5

pieterdub
Level 3
I am no longer seeing this in my test app.  Let me know if it is still happening for you.

edearl
Level 3
Thanks! I'm able to complete a purchase using a test account.

arucard326
Level 2
After the Oculus Store was updated today, this bug was reproduced in the test account.
There is no problem with the actual user account.
Store version is 3.33.0.0.1909

Toadtits420
Level 2
im having this issue is theor anything I can actually do to fix this it is not a test account Its my personal one

streb2001
Level 3
"Check address. We couldn't calculate the tax on your order. Please
check your billing and delivery addresses, and try again later."
I am getting this error when I try to buy an app. I cannot see anywhere where I can check these details. I assume you want my money so could you please fix this ASAP?