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Can't turn on debug mode

zephyrusXI
Honored Guest

I made added my organization and verified my account but im still unable to turn on debug mode. I've also tried connecting to the developer hub wired and wireless, I am unable to connect through it. The phone app connects fine to the headset and everything works except for the debug option - where it throws an error "We're having problem loading this. Please try again."

WhatsApp Image 2024-04-28 at 01.17.55_5429663e.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

swang81
Protege

1. Have you verified your meta quest deveploper account ?

https://developer.oculus.com/manage/verify/  

20240429-155818.jpg

2. If it doesn't work, you can factory reset your headset.

https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/trouble... 

 

 

View solution in original post

2 REPLIES 2

swang81
Protege

1. Have you verified your meta quest deveploper account ?

https://developer.oculus.com/manage/verify/  

20240429-155818.jpg

2. If it doesn't work, you can factory reset your headset.

https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/trouble... 

 

 

Balsam
Honored Guest

Any luck? I'm having the same issue and can't seem to find a solution.