10-03-2023 12:49 PM
I have been having trouble turning on "Developer Mode" in the Meta mobile App. When I try, it sends me to a help page, which sends me to secondary authentication.
I have been verified in the past and already completed secondary authentication with Duo mobile and, again, with Google authenticator, so I am at a loss how to move forward since the required steps are completed but it's still acting as though they haven't been
No matter what I try, how often I reset my headset/app/phone/etc and how often I've gone through the "Get Started" article, I am met with this:
This has been especially frustrating because my headset was working perfectly until the update and now it's just a useless perpetual loop to an article where it should just be a simple on/off toggle. How completely unnecessary! I literally already used Secondary Authentication to Log-in. I just want to be able to work on my Unity games and Meta has gotten increasingly convoluted and bogged down with updated and out-dated nonsense on top of each other
Is this a common issue? Is there a way to override this bug?
Please, help- I've had this issue for over a month and contacting support has directed me here
10-13-2023 01:22 PM
I had a similar issue and discovered you need to enable the phone verification for MFA. I guess it's because it's also an Id check and the authenticator app doesn't tie you to a specific device.