I posted this in reply to another thread, but realised afterwards that that issue was marked as resolved, when it clearly isn't.
I have a Quest 2 and a Quest 3, and I'm attempting to create an app, so I need developer mode enabled. Developer mode is working on the Quest 3 but not on the Quest 2, so I took the advice I read here and raised the issue with support.
When I contacted support about this issue, they said the following:
Hello, Thank you for reaching out. Our team assists developers with app administration, review, compliance and enforcement-related issues. We do not support any type of account-level issue, including issues configuring developer mode on your device. You can find the instructions for setting up developer mode here: https://developer.oculus.com/documentation/native/android/mobile-device-setup/ We recommend checking our developer documentation for possible solutions. If you are unable to resolve the issue or have additional questions, please post in the VR Developer Forums (https://communityforums.atmeta.com/t5/Developer/ct-p/developer) even if you were directed here from there, as our fantastic community of developers often have worked through similar issues and archived the information. Have a great rest of your day,
Vance OculusPlatform Operations and Developer Support
None of this helps, and is contradictory to what we're being told here, namely that support can/will help with this problem.
It seems this issue has been ongoing for around two years. Is there ever going to be a fix for this, or do I throw my Quests into a cupboard and try to find a working system?
