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Ended up Stuck trying to update a fresh Santa Cruz Dev Kit to Firmware that works with Oculus App

aurelienwmd
Honored Guest
So I was trying to ramp up a santacruz devkit we had on hand that had not been previously opened. But I could not pair it with the current user-flow on the oculus app on a phone. Going through the provided documentation I was able to confirm it worked through skipping the first user experience via ADB commands suggested and able to get it access to a wifi network and begin updating the firmware.

However I've reached the point where if I turn on the head set I end up with a 'downloading' screen for updating the Headset, but it does not immediately show a progress bar, and eventually only shows a half full progress bar that never (within the last six hours of the work day) updates.

I am not sure but I suspect that I've managed to get my Santa Cruz into a bad state, does anyone have advice on a shell command to restart/force the HMD update or a way to reset to factory settings via ADB?

The only other thread I can find related to this magically resolved itself without any clarification on how or why.

Any help would be appreciated.

oculus/vr_monterey/monterey:7.1.1/NGI77B/256550.5350.0:user/release-keys
------------------------ BEGIN SERVER STATE ------------------------
Battery Level: 100
Charging: true
Fast Charging: true
Wifi enabled: true
Wifi configured: true
Wifi connected: true
Wifi server reachable: true
Wifi IP address: 192.168.2.8
Wifi device name:
Controller primary configured: true
Controller primary connected: true
Controller secondary configured: true
Controller secondary connected: true
Controller other configured: false
Controller other connected: false
OTA available: false
OTA ready: false
HMD Update percentage: 50
PIN configured: false
PIN locked: false
Horizon logged in: false
Developer mode: false
ADB: true
HSW complete: false
NUX complete: true
NUX State: DAY0_OTA_READY
Headset State: STANDBY
------------------------- END SERVER STATE -------------------------
2 REPLIES 2

MikeF
Trustee
Do you know what model your devkit is? It might be too old to update to the latest firmware. Ive got a couple older models onhand that unfortunately suffer from this problem so you might be in a simillar situation. Be sure to check the other forums you have access to via your dev rel rep since they will have way more information. 

bacefook1991
Honored Guest

Same thing happened to me. Santa Cruz devkit firmware update prompt. Restarted into suck on black screen. Maximum walk away from fixed location but nothing can be done to reach a menu