09-20-2024 04:14 AM
I'm encountering an issue while uploading a build for my Quest app. The build includes an APK and OBB file, and I’m using the latest version of the Oculus CLI (v1.103.0.000001). The validation passes successfully, but during the processing of the APK file, I receive the following error message:
"Sorry, we encountered a problem while processing the file that you uploaded. Please try again later."
:cross_mark: ERROR:
Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.
2024-09-20T08:38:58.390Z [ERROR] Server log: {"app_id":7362585187111727,"client":"ODH","log_level":"ERROR","event_name":"USER_ERROR","stack_trace":"UserVisibleError: Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.\n at Object.y [as genProcessBinaries] (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"error\":\"Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.103.0.000001\",\"compatibility_version\":2,\"session_id\":\"7362585187111727_2024-09-20T08:28:27.912Z\",\"command\":\"upload-quest-build\",\"app_id\":7362585187111727,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.103.0.000001","session_id":"7362585187111727_2024-09-20T08:28:27.912Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":630477}"
Has anyone encountered a similar issue? We do have a builds that were uploaded yesterday and are fine. Could it be related to the Meta platform’s processing?