11-25-2021 12:51 PM
Hi there, in the last week, we have been getting "Multiple devices on same account trying to access this app" errors inside our app lab published application. This is crippling as I can't even test new apk versions without it giving me this error every minute. I can dismiss the message but it pops up again 30-60 seconds later. The app has had no issues for the last year or so... All of a sudden it is giving this error. The app is meant to have more than 1 Quest 2 under the same account accessing it at the same time. We have changed no settings or anything about the current apk on app lab. I submitted a ticket for this issue yesterday morning but still no response. This is an urgent issue.
12-31-2021 12:04 PM
Oculus isn’t going to address this issue it seems they are ruining a great product.