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My App's OBB file is not being installed properly. This issue comes out of the blue...

DSE_Curtis
Protege

I've never had an issue before the most recent Quest updates.

Uploading new build .apk with .obb file sizes over 4.4gb total.

When I try to get passed the first scene, the game's next scene will not load. This has never been an issue before and no lines of code have been changed.

I was able to catch one of my fresh installs not properly installing. After I exited the game, the update button suddenly appeared even though it had already fully downloaded and installed the proper version number.

This issue was confirmed by several players.

I don't know what to do here. None of my new builds are allowing me to go passed the Main Menu even though it works flawlessly on PCVR.

 

I suspect it has something to do with the .obb file not properly installing.

I am in desparate need of help.

3 REPLIES 3

Yusuf1994
Honored Guest

Hey I'm having the same issues with my build, which includes an APK and OBB and uses Unity Addressables. It does not work in the Quest 2 and with debugging it appears it can't load the addressables in the OBB. However, for some reason, the same build works well in the Quest 3.

saikiran_n
Protege

Any workaround (or) a solution to this issue?

Yusuf1994
Honored Guest

I submitted feedback to Oculus support since I think its an issue with the current Oculus firmware and I suggest you do the same if you have a similar issue. Even an older build I had doesn't seem to work well in the Quest 2 with the current firmware update, whereas it used to work well before.