Disconnect the cable from the computer. Disconnect the computer from the internet. Reboot into Safe Mode. Uninstall Oculus PC app using the Control Panel. Delete all Oculus folders from the following folder: C:\Program Files Remove any Oculus folders from the following locations: C:\Users\YourUserProfile\AppData C:\Users\YourUserProfile\AppData\Local C:\Users\YourUserProfile\AppData\LocalLow C:\Users\YourUserProfile\AppData\Roaming C:\OculusSetup-DownloadCache started computer in normal mode. connected computer to the internet. Install Oculus PC app again using the setup tool from our website here. Reconnect the Rift/Link cable and re-test the headset.
