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Refund Quest IAP Purchases?

Sweetfyre
Protege

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

1 ACCEPTED SOLUTION

Accepted Solutions

JonghyukWeon
Honored Guest

It seems you are not allowed to get a refund IAP.화면 캡처 2022-11-11 100855.png

reference : https://www.meta.com/kr/en/legal/quest/quest-rift-content-refund-policy/

 

It would be better to contact Oculus Support team if you really want something related to the refund.

View solution in original post

6 REPLIES 6

JonghyukWeon
Honored Guest

It seems you are not allowed to get a refund IAP.화면 캡처 2022-11-11 100855.png

reference : https://www.meta.com/kr/en/legal/quest/quest-rift-content-refund-policy/

 

It would be better to contact Oculus Support team if you really want something related to the refund.

Theunbeatable15
Honored Guest

Can I get a Refund for city the last zenith I have not played that game in 6 months and I do not see my self playing it anytime soon 

Can I get a Refund for city the last zenith I have not played that game in 6 months and I do not see my self playing it anytime soon 

 

 

nizar123.2023
Honored Guest

Hello mate I wanna get my money back Bcs I did not pay Enything and the appl she get 83.99 from my aconte I need the money back pleas 

Mikey850
Honored Guest

My sons game of gorilla tag got hacked and card info stolen and 4 back to back purchases made tonight 

You waited way too long, games have a 1 hr playtime or 14 days for a return