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Unable to add additional account to quest pro

saik007
Honored Guest

Not able to connect the quest pro to neither mobile app nor quest developer hub. All the required settings are enabled including developer mode and the device gets recognised on the Developer hub but doesn't connect .

The Only issue that I see is two different accounts are logged into the quest pro and quest developer hub...but both are developer accounts.

And previously in quest and quest2 there was an option to add additional accounts. I don't see that option in quest pro.

Arbor xr (If that matters) is installed on this quest pro for device management but I can exit out of it and use the device as a regular one. 

1 REPLY 1

saik007
Honored Guest

Update : I was able to solve the issue by reseting the device. I'm also able to pair it with meta quest mobile app but I'm not able to connect the device with Meta quest developer hub (MQDH). Attached the image here for the refernceMQDH displaying errorMQDH displaying error