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Unable to add new member to Developer Hub

Honored Guest


For about 4 days, I have been trying to add a new member to our developer hub for them to assist with keycodes and release channel access. This person made a meta account and a meta developer account, but they do not possess a headset. 

I made sure they were logged into their account. When I enter in their email or username, it is unable to locate them. I confirmed that the spelling was correct and escalated this to my developer relations coordinator. If you have any resources on a fix for this, I would appreciate it. 

Thank you!


Meta Quest Support
Meta Quest Support

Hi there! You can also click here to get connected with Developer Support and get a better look at this for you. I hope this link helps and hope everything get solved.