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Upload Build OBB - Problem Never Upload

Hi,

 

since many day, we cannot upload our build with platform tools.

Message says : 

:white_heavy_check_mark: Successfully Validated Build
⬆ Retrieving upload files
OBB File: 1.8GB
2 Assets: 2.0GB
APK: 138.7MB
⬆ Uploading 3 expansion files

A network error occurred. The request will be retried.
⬆  Waiting for expansion files to be processed
 
We can wait  or 

 hours but never finish upload.

if we used Oculus developper hub, we never can use it. always error display.

How upload our build please ? 

1 ACCEPTED SOLUTION

Accepted Solutions

i updated platform tools. is is ok now.

View solution in original post

3 REPLIES 3

. let met know when server is ok

I try to upload a small build for test on anothe app in dashboard. It works. 

But for my other app i can't upload. i have an server error message in continue.

buiuldok.png

 

error.png

and just after i try to upload my veritable app (2GO) like usually , but server error message on this build app

Error log :

024-06-26T16:31:16.828Z [ERROR] Server log: {"app_id":8738774469496890,"client":"UNITY","log_level":"ERROR","event_name":"COMMAND_FAILED","stack_trace":"Error: Error after max attempts (NaN)\n at Object.genRequest (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async j (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async Object.S [as genPost] (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"caught\":true,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.98.0.000001\",\"compatibility_version\":2,\"session_id\":\"8738774469496890_2024-06-26T16:17:39.990Z\",\"command\":\"upload-quest-build\",\"app_id\":8738774469496890,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.98.0.000001","session_id":"8738774469496890_2024-06-26T16:17:39.990Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":816838}

 

Please Help

i updated platform tools. is is ok now.