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When downloading DLC OBB files via API, the OBB folder may be deleted.

MDOkawa
Honored Guest
Our game delivers multiple OBB files as additional content tied to DLC.
 
We have received a report from one user that once the DLC installation is complete, the entire OBB folder is deleted and the
The user reported that when the installation of the DLC was complete, the entire OBB folder was deleted and the application could not be started.
The user was checking the folder structure of Quest with  Explorer, and the app size was decreasing on Quest.
We have confirmed that the app size has decreased on Quest.
He seemed to have enough free space on his device.
Also, the same problem seems to keep recurring even after reinstalling the app.
 
Here is how the OBB download works
There are several OBB files that are required even during the initial installation, and when the app is launched with the DLC purchased
The download process starts and additional data is stored in the OBB folder under the application folder.
When the download is complete, the app will run the mount process and reset the scene with the app still running.
 
Since we have not implemented a process to delete the folder, it is not possible to delete the folder.
What could be the cause?
1 REPLY 1

MDOkawa
Honored Guest
Update
 
It seemed that the target download data were retrieved in the temporary storage area, but they were not moved to the OBB folder of the application, and the folder was deleted.