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Each time I launch VR content, I cannot get passed my PROFILE page and the RETURN TO OCULUS HOME

leaninnovator
Honored Guest
It just goes around and around in circles no matters what I do. My account is set up correctly with payment info, I'm bang up to date with software. All permissions are in place. I've even purchased a second VR headset thinking I may have a faulty one and I've tried two phones and nopthng works. I am just stuck in a complete loop.
2 REPLIES 2

FieldOfVision
Heroic Explorer
This doesn't sound like it would be a headset problem, more an issue with the app or the phone. Have you done a clean reset of the phone? That would be my first action to be honest.

 
Latest VR game: Crazy Kung Fu
Other games: www.FieldOf.Vision

cybereality
Grand Champion
I'd recommend submitting a support ticket. Thanks.
https://support.oculus.com
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