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Galaxy S6 keeps telling me to install apps, but they are installed

basslover
Level 3
My Gear VR has been working, but suddenly (perhaps after an Android update) it won't work.  When I put the phone into the Gear, it tells me I have to install the apps.  When I take the phone out, it starts installation screens, but then winds up in the store.  I checked and Samsung VR is already installed.  So I haven't been able to use my Gear VR for two weeks now.  Please helpl!  Thanks!
1 ACCEPTED SOLUTION

Accepted Solutions

basslover
Level 3
Problem was solved by doing these uninstall/reinstalls:
https://support.oculus.com/help/oculus/1772668642989617

I thought I had tried this before but I might have missed one of the items.  I did a Force Stop on all the ones which didn't offer an uninstall option.

Hope this helps others!

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1 REPLY 1

basslover
Level 3
Problem was solved by doing these uninstall/reinstalls:
https://support.oculus.com/help/oculus/1772668642989617

I thought I had tried this before but I might have missed one of the items.  I did a Force Stop on all the ones which didn't offer an uninstall option.

Hope this helps others!