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Gear VR Pin Preventing me from logging into new account.

DanielOS96_Sent
Protege
I have created an app and put a newly created account as one of the previewers. I have logged in and accepted this prewiew app. And now I want to go to the phone and boot up the gearVR app and make sure that the preview app is showing in the correct place. 

However when I try to log into the gear vr app in this newly created account. I encounter an a looping bug where it asks me to create a pin then confirm the pin with my password. Then when I confirm it, it loops me back to create a pin. This keeps looping like that forever. I have tried creating yet another account to see if this bug applies to all accounts and I can confirm that it does. It also applies to 5 different phones that I tested it on in the office. 

I was hoping someone would know a workaround so I could log in or if oculus could see this and release a patch.

Here are some screenshots:

Entering the pin.
https://i.imgur.com/Zw1kKKB.jpg
Which then askes me to enter my password.
https://i.imgur.com/BAcekwS.jpg
Which then asks me to enter my pin (dont worry its not really 1234)
https://i.imgur.com/Zw1kKKB.jpg
Which then asks me to enter a password.
https://i.imgur.com/cgSjm61.jpg

This loop repeats until the end of time.
11 REPLIES 11

kepler240
Honored Guest
same problem here and no solution in sight...just an endless and very frustrating loop.  

EZ360
Honored Guest
encountered the same issue. Creating a pin on the website like OculusSupport mentions above fixed it for me