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Gear VR not working after Marshmallow update (s6 edge) HELP

reecer11
Honored Guest
hello everyone,
i have a gear vr that was working perfectly on  5.1.1, but after upgrading to Marshmallow, my phone no longer detects the headset. I'm not sure what to do to make it work. Please HELP!!!
15 REPLIES 15

Guylussac
Honored Guest
Hey there :smile: 
I have the same problem. I know the headset working because I connect it to my cousins s6. His phone detects it and start the app installing procedure.

However mine is didn't make a sound at all.

Help or software update needed.

nooch14
Honored Guest
Note 5 after mm update and mine does go to the black screen then just crashes and goes back to whatever was on the phone screen

Gchiripal
Honored Guest
Any solution to this ? I just bought the gear and it does not work with my s6 with 6.0.1 updated. Samsung is so stupid to sell a device which does not work with its own phones

asdjonasd
Honored Guest
T-mobile - SM-N920T - Note 5 - After upgrade to 6.0.1 - major problems. 

  1. Phone goes from 100% to 50% in about 4 hours, with NO use. 
  2. Gear VR does not work
  3. Constant pop-up of black screen with small X in bottom right.  Accompanied with the sound Gear VR makes when user connects to head set. 
  4. Oh yea, constant pop-up of black screen with small X in bottom right whenever using phone
In summary - Upgrading the Note 5 made battery life nonexistent, renders my GearVR headset useless, and get constant black screen pop ups that last about 3 seconds. 

Did cache wipe and factory reset.  Twice.  Same problems.  DO NOT UPDATE TO MARSHMALLOW 6.0.1!!!  If you were able to update with no problems, good for you.  Not worth the risk of having a useless phone for those who have not. 

Konsta112
Honored Guest
I just bought gear vr and I have the same problem. I cannot start any apps becouse it goes to the black screen then just crashes and goes back to whatever was on the phone screen. I have samsung s7 edge. I hope I am not only one who has this kind of problems with the set. and PLEASE HELP ME WHAT TO DO! I really want to try this out.

schmeltzer
Protege
I have a Note 4 and appearantly having the same problem. plz help.

Anonymous
Not applicable
Why these cunts have not answered this issue is incredibly bad, my Gear VR is fucking useless now! Going to ditch the piece of shit and wait for Playstation VR.

jbueza
Protege
I'm seeing reports of this as well for the S6 specifically. My S7 works fine though.


Anonymous
Not applicable
Went to Samsung support shop about as much use as a chocolate teapot. Two absolute morons in the shop who did really know what the VR was...