cancel
Showing results for 
Search instead for 
Did you mean: 

My gear VR home is disappeared

yicaiyao
Honored Guest
My samsung gear VR Oculus home is disappeared, first time, i could see the Oculus home, but after using is not be used. And now, i just look two app, samsung gallery and samsung browser. second, when i open the samsung browser, the screen is dark, and i cannot use any app and cannot exit until remove my phone for gear vr.
1 ACCEPTED SOLUTION

Accepted Solutions

cybereality
Grand Champion
You can try uninstalling all the Oculus software then re-docking your phone.
https://support.oculus.com/1772668642989617/
If that doesn't help, please submit a support ticket. Thanks. https://support.oculus.com
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

View solution in original post

1 REPLY 1

cybereality
Grand Champion
You can try uninstalling all the Oculus software then re-docking your phone.
https://support.oculus.com/1772668642989617/
If that doesn't help, please submit a support ticket. Thanks. https://support.oculus.com
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV