11-22-2016 09:30 AM
03-16-2017 07:44 AM
Hi Mike,
I appreciate you following up with us and providing that information.
Oculus Home, along with any updates for content that you've downloaded from the Oculus Store, can work better while on a Wi-Fi connection.
Since you mentioned using a cellular connection, could you please try using Wi-Fi and confirming if the issue is still present?
Although the Home and Power keys are not usable while the phone is docked to the Gear VR, they can be used if you are using Oculus Home's 2D interface. Could you provide a picture of any errors or notifications that you receive while the headset is not connected?
I look forward to hearing back from you again.
Flynn
Oculus Support
That has now worked for the last two weeks (with the SamsungVR app version 1.66.6).
03-24-2017 10:32 PM
08-29-2017 04:15 PM
11-04-2017 12:56 PM
11-12-2017 12:29 PM
11-15-2017 06:17 PM
12-25-2017 11:07 AM
01-08-2018 05:12 PM
01-08-2018 05:28 PM
02-10-2018 09:28 PM