cancel
Showing results for 
Search instead for 
Did you mean: 

Verzion Note 4 just black screen

RocMat1
Honored Guest
I had been using the gear vr for a few weeks and just decided to try it back on. When I put my note 4 in, now it just bring up a black screen. It is trying to bring up something as when I take my phone out I see a little X in the bottom left corner.

I uninstalled and reinstalled occulus and restarted my phone multiple times.
Is this a problem with the newest version of occulus or is this somehow a problem with the gear vr headset itself?
It seems to recognize that it is being plugged in.
36 REPLIES 36

cybereality
Grand Champion
The blocking service thing, you would know if you did it (it requires root anyway, so it probably doesn't apply to you).
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

subramoniamab
Honored Guest
Thanks. My device not rooted either. Kindly let me know what could be the reason for this blank screen. It's terrible.

subramoniamab
Honored Guest
sorry again, but can you please help. i am not sure what could be wrong with my device.

jakeller
Honored Guest
Bumping this up- just started having the same problem this week. Insert the Note 4, briefly see a blue screen (before I can even get my headset on) and then it goes black. I hear the "Beep" when I take the headset on and off but that's it. When I take the headset off, sometimes there's a small "x" in the corner of the screen.

This is on a Verizon Note 4. Oculus Home 1.1.0. GearVR Service 2.3.12. Android 5.0.1.

Thanks for any help,
Jeff

PatDelft
Honored Guest
For me, it's the same problem. I got a software update this morning. Could it be related to this? Any help would be much appreciated, since I cannot use my Gear VR at all, at the moment.

By the way: Additionally to what was said above, I noticed, that I get the menu when I hold the back button for a few seconds. There I can turn on the camera view, but when I select "Oculus Home". I just go back to the black screen.

My hardware is: Unbranded Note 4, Oculus Home 1.1.0 (19024594), Android 5.1.1, Gear VR Service 2.3.13

Cheers,
Patrick

Lurch666
Honored Guest
Note 4 unlocked with vodaphone account U.K. and innovator gear VR.
It looks like the new update had broken something for us.
Putting the phone into the gear just gives a black screen.
I can start an app using the oculus icon on my phone then put the phone into my gear and the app works.But going back to home just gives a black screen.....


https://www.reddit.com/r/GearVR/comments/3x1lds/gearvr_home_is_gone/

Guitarvenne
Honored Guest
Same problem here, after the update. Yesterday evening everything was fine, now blackscreen only.

If I try to make a sideload app to work (quake vr, for example) everything works like a charm.

I have a note 4 unbranded, no root.

Marco63
Honored Guest
Same problem for me.

I have a note 4 unbranded, no root, Italian, Android 5.1.1

Yesterday evening everything was fine, now blackscreen only


I tried new install, no solution

cacrawf
Honored Guest
Hate to be another "me too" post, but "me too". AT&T Note4, no SIM, but connected to wifi. Not rooted, not unlocked. Running Android 5.0.1

Worked perfectly before this. Not a connection issue, because if I hold down the back button long enough, I get the menu and can use the video-pass-through feature, but if I go back to Oculus Home, nothing but black screen. Reinstalled Oculus Home, and re-logged in, but no change.

Edit: It is clearly a display problem with Oculus home. I was able to blindly click on while in the all-black Oculus home and launch some apps that then worked just fine. But pretty hard to launch apps without being able to see them. Just pulled up a few at random that worked, but going back to Oculus home put me back in all-black screen.

Guess I'm glad to see I'm not alone, but this is frustrating.

rmaynard85
Honored Guest
Another "me too" - worked fine yesterday, phone said it had updated to 5.1.1 today, same symptoms. Have factory reset twice now, reinstalled all the oculus apps etc. It gives the right screens when I plug it in locked etc (telling me to remove and unlock), there's no connection problem as far as I can tell.
Makes the connection sound, gives the beep reacting to the light sensor, still just black (notifications appear on top as usual). I see a little x in the corner when I disconnect it before it goes back to normal.

I bought this Note4 last month and the gear (innovator edition) about a week ago. Worked excellently until today. Pretty upsetting to sink ~AUD$700 on a new phone and goggles for a week of cool VR and then get darkness to be honest. 😞