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Alpha channel users cannot download via Oculus store - "Query Error"

SoluisDevTeam
Explorer
Hi, 
We have invited users to download an app through the Alpha channel of the Oculus store. Any users that get invited to download the app get to the preview apps in the store page and are presented with the blue button "Free". When selecting this option an error message appears with the following text:

Query Error
error performing query

What's strange is that the alpha channel invitation works for the account the app was uploaded with. This account gets different store buttons "Download" and then "Start" - and this works perfectly.  

We have tried with 2 different accounts and are getting the same result.

Any suggestions appretiated






5 REPLIES 5

STKFF
Explorer
Same here, I was about to post a message about that.

BidOnGamesStudio
Honored Guest
We have the same error with a few emails. Do you know what is wrong?

ruud3DV
Protege
Same here for alpha and beta channels of several applications. Any idea when this will be fixed?

Anonymous
Not applicable
Having same error. Two days ago, app worked fine on Alpha... today, i'm getting this exact error as well 

SoluisDevTeam
Explorer
Looks like this was solved over the weekend as it's now working again.