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Can't upload images to asset

james_lue
Level 3
The dashboard suddenly removed the trailer cover I uploaded last time and now it asks me to upload the image again. However, the uploading mechanism seems down, no matter how many time I try to upload the image, it just can't be kept by the system. I've tried Chrome, Firefox, Edge, none of them works.
I can't resubmit my app because this missing image, when can it be fixed? 
3 REPLIES 3

sporx
Level 4
having same issue.  everytime i upload the image, it seems to upload ok, but when it finishes, it shows the thumbnail, but still displays the message to upload a trailer image.  attempting to save or refresh page clears whatever was uploaded, and thus can't submit any new builds for review. 

sporx
Level 4
upload was fine today.  the message still stated that an asset needed to be uploaded, but that last uploaded asset was present, and submission was allowed for review. 

james_lue
Level 3
finally, I've been waiting for like one week.