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Oculus GO Submission, Please Help, Running out of Time

Level 4
We submitted our Oculus GO game a week ago.  The shutdown is right around the corner.
Our app hasn't been approved yet, and I have a substantial app update I need to submit, along with new screen shots and a video.
I can't update the app until it's approved, and I can't cancel my submission in order to update and resubmit.
It won't let me cancel the submission for some reason.  

So, there's absolutely nothing I can do at the moment.
With the shutdown 4 days away, this is very worrisome.

Please help. 

The App ID is: 3466107356802122

Thank you!


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