Thanks for the reply. I'm not sure what you mean when you say manually by the web. When using the oculus site to upload with the build button, the file needs to be less than 200mb. We get an error message to upload game with command-line utility. Our game is 550mb. How did you upload your rift game with the upload button, is your game small?
The Go is a mobile platform, so it's limited with size. Go products must be 200-300mb max upload with the dashboard method shown in your picture. Our game is 500mb so we had to use the recommended command-line utility tool.
Thanks for your help, we have contacted support and its been over 3 weeks no reply.