4 days ago we received an e-mail notification from Oculus support team (ticket #372575) that our application "Altair Fulldome Cinema" was removed from Oculus Gear VR Store while some users had a problem with IAP subscription.
We fixed that problem immediately, but still can't receive any answer from support when our application will be available in the store again. I created 2 tickets for support (#372745) and (#373198). But didn't receive any answer.
I wrote directly but was forwarded to support again.
I ask you to help us solve this problem. It is very important for us to return to the store as soon as possible.
We are looking into your situation via our internal ticketing system. You will be receiving updates through there regarding the details that I obtain. Thanks!