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Upload failed - Processing issue

mirabundus
Protege
Hi @imperativity

I'm trying to upload a build the alpha channel for testing but no matter what I do I end up with the popup of doom:
Processing issue
Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.

The response from the server is:

{
"error": {
"code": "1891034",
"message": "Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.",
"title": "Processing issue"
},
"id": "667477740292479",
"processing_job": {
"current_step": "UPLOADING",
"current_step_completion_pct": 100,
"current_step_number": 3,
"id": "727950944226988",
"number_of_steps": 3
},
"result_object_id": "0",
"status": "FAILED"
}
I've tried several times, but no luck - I've noticed that someone else had the same issue:

https://forums.oculusvr.com/developer/discussion/68659/cannot-upload-new-build-to-store-channel

Is there anything that can be done internally?

Many thanks

Alex
4 REPLIES 4

mirabundus
Protege
BOOM! works like a charm - thanks @imperativity !

A

jakeslack27
Honored Guest
Hi, I'm having this same issue.  It looks like the solution from @imperativity isn't here anymore. Could you post the solution that worked for you please!?
Creative Director of Private Eye - A cinematic, neo-noir thriller for the Oculus Rift, where voyeurism meets mystery, played out against a 1950's New York city backdrop. Official Site: http://www.privateeyevr.com

MattFedoCSG
Explorer
@mirabundus
What was this fix for this?  Imperativity's responses have vanished.

jakeslack27
Honored Guest
It looked like my issue was due to the bundle ID not being unique - I had tried to create the same app using the same ID from another Oculus account.  Making that into new unique ID fixed the issue for me, hope that helps.
Creative Director of Private Eye - A cinematic, neo-noir thriller for the Oculus Rift, where voyeurism meets mystery, played out against a 1950's New York city backdrop. Official Site: http://www.privateeyevr.com