As a developer about to start selling my game on Oculus Store, is it allowed to change my bank account, tax ID, or any other payment information associated with my Organization without problem?The question affects my decision on what payment informat...
Hi Oculus Store submission team,We (Param Labs) have an app (VR Traffic Rider - com.paramlabs.vrtrafficrider.gearvr) had passed technical review and while it reached content review, it was rejected without providing any reason or any email notificati...
I wanted to generate keys to my game.I entered https://developer.oculus.com/There I saw the new UI, so I thought to myself:"I want to do an action related to distributing my game, lets click distribute""Nope... no Apps list here""Hey! here's a big bu...
Is there a fee associated with submitting or having your content on the oculus store?
Hi.I don't know why, but I can't access https://dashboard.oculus.com/ when i'm logged in.HTTP ERROR 500 on ChromeandOn IE, the webpage don't load.Is it the same for everyone ?Any idea ?Thanks.
Hi there, I am one of the developers of "The Rabbit Hole".This game was released for GearVR sometime ago, and we started to port it to Oculus Touch, since it is an experience of escape the room we thought that it would be much better to play with con...
Hi, I have a game in the store and plan on releasing a few more games. I want to advertise my second game to the users of my first game, does anyone have any thoughts on the best way to do that?Current: Just advertise it and people will find itIdeal ...
Hi,As a test, I had created a new app called with a name & then deleted the entire app. Now, I am trying to create a new app with the same name used for the test & it doesn't allow me to use it saying it already exists, even though it is not being us...
Hello,I'm try to connect to https://dashboard.oculus.com/But the loading is still looping indefinittely
I received a review of a user claiming that our game is hard crashing the phone (S8+), making it reboot.I wonder if we can assume that games submitted last month have been tested on S8 devices ?The user is also asking for a refund... is that possible...
Previously, I could get a nice big number of installs (throughout the lifetime of our app) at the top of the analytics dashboard, but I can't seem to find it anywhere. I tried adjusting the timeframe of my dashboard view, but the time filter doesn't ...
Hello, im fairly new to the VR world and i am looking for a cross platform solution. Obviously as a developer the goal is to release to as many platforms as possible.utilising the SteamVR plugin in Unity allows cross compatibility with the HTC Vive w...
When we are trying to add "Payment Info", we constantly got this message:"Something went wrong. We're working on getting it fixed as soon as we can. "We double checked all the items on the page and everything works without error message. Could you pl...
I'm new to this process, so please forgive the newb questions:What *should* happen when an entitlement check is negative? Should I set it to quit game, or display a message? What's the proper handling? I'm using Unreal Engine 4.14, and I'm following ...
Is there a place for making feature requests for the Oculus Platform SDK?I'd really like to offer a demo version that uses the exact same build as the full version, and I simply limit functionality by doing something similar to an entitlement check.
Just got this message:"It appears that your app does not support entitlement checks to prevent unauthorized use of your content. Documentation on how to add entitlement checks can be found here: https://developer3.oculus.com/documentation/platform/la...
I have uploaded Rift app in Oculus store, since this is work in progress, now I want to remove it from Oculus dashboard. I have sent few mails to Oculus submission team but there is no response?
I have uploaded Rift app in Oculus store, since this is work in progress, now I want to remove it from Oculus dashboard. I have sent few mails to Oculus submission team but there is no response?
I have a recently submitted an app to be reviewed by Oculus for release. I was told that there were some input issues that I am unable to recreate locally, so I have attempted to download the build direct from oculus. Doing so however, from the "Buil...
I might be being stupid here but I can't respond to reviews on my App. It says here https://developer3.oculus.com/documentation/publish/latest/concepts/user-reviews/ that you can respond to reviews but I can't find the response button.All I want to d...
Uploading a build, I am getting the error: APK install location should be `auto` (android:installLocation in AndroidManifest.xml).Using UE4 to do the build. That setting is indeed set. Inspecting the generated .apk confirms that the correct value is ...
Hello,We've recently under gone a company name change. We've got some apps in the final stages of approval and would like to modify the name of our organization before publishing. I've created a new organization with the proper name, but can't find a...
We're getting a 'The app launches to a black screen and nothing happens' failure in technical review on the S6 Edge on Android M. The only thing is, we have tested on this device locally, and it seems to work fine.In a previous version of our build, ...
So, if I sent the invitation to the alpha channel, people with hotmail will never receive the invite from Oculus send inside the Manage ALPHA channel users .Working without problem with @outlook.com, @gmail.com, custom email domain but not with @hotm...
Hello, everyone.My app recevied a feed back from oculus support team.It call me add the user check.But when I added it in my program and build it with unity.Then run it,it crashed.Someone knows what happend?And how to fix it?Thanks a lot.
Hello,Is there a way to delete or rename an app that is already published, on the Oculus dashboard ?Thanks in advance.
Hello,We recentlyhave submitted an application, developped with Unity 5.4.3, on the oculus store.A first submission callback showed two distinct errors :Error1 : If your app requires an internet connection for itscore functionality, please notify use...
Hi guys, I have been trying to launch a new VR Experience in the store and it is In Review for more than 3 weeks already.Is there any problem because of the events in the last weeks?Kind regards,
Hi,I could successfully upload an APK (in the Alpha Channel) built with Unity 5.6.0b8 but I'm facing the following issue: My app appears as "Not Supported for Your Device or OS" in the "Not Installed" tab of the Oculus app Library.Also, I'm having is...
Just wondering how long it is taking to review new app submissions at the moment? Thanks!