Stop delivering apps
HelloI want to stop the delivery of the app currently being delivered.What should I do now?Thank you.
HelloI want to stop the delivery of the app currently being delivered.What should I do now?Thank you.
Any suggestions for how to create an Oculus Go Video Trailer for the Oculus Store requirements?My projects are in Unity. I’ve fiddled with Unity Recorder but it does not record the Oculus Go screen.I’ve fiddled with Video in Oculus Go device and it d...
My apk was large so I had to use the OVR tool and command line- so maybe there's another step when you go that route to tell the store that it was uploaded? It seems to have run and passed the tests. Can anyone tell me what's happening?
We stream virtual concerts to users of our Go application.It is possible to record and build these concerts into apk files, and we want to sell these apk files individually on the Store.If we were to sell these individual apk files, there will be an ...
I saw there has been some news about some devs offering cross-buy for free or not for different Rift and Quest games.As a developer i totally understand if many devs just can't offer cross-buy for free, it is really a bunch of work to add support for...
Uploading either of our 2 products is generating errors on upload and we receive the following "A server error occurred. The request will be retried" --clean also breaks.
Hi,I wanted to share with you my experience on releasing a VR experience on the Oculus store.One year ago I was really impressed by the announce of the Oculus Go, it gave me a lot of ideas I wanted to put on VR.It took me six months to make a space e...
My project was rejected for store release and was approved as keys only. I wrote support, who directed me to another email, then they directed me here to make a post (not even a single word on why it was rejected). I'm quite perplexed as it runs well...
I've recently submitted an app for review then recieved that error message.However i've tested reserved interaction and it worked as expected.What should i do then? i could not proceed because of this.This is a message i've recievedThe universal menu...
Hello all,I am aware that Oculus store submissions are not currently allowed to include the SteamVR codebase.However, I found out about the new Steam VR Hand Animation Tool and would like to use it to author my hand poses and provide useful blending ...
Hi, please I need your help. The oculus store does not accept my application and I do not know why.Can you install my app and test and tell me what I need or what is left?Thank you!!Link to donwload apk:https://drive.google.com/uc?export=download&con...
I'm readying an app for submission and I am receiving a warning when the binary is tested (see attached screenshot).I'm struggling to find any information about this test and how to pass it online.Is the implication that my binary contains suspicious...
Hi, does anyone know if Oculus handles the VAT (Value Added Tax) side of the transaction by acting as your agent, like Apple and Google? As on the submission page it asks for a VAT number, but in the UK you don't need to be VAT registered unless you ...
How can I change published app name so the new app name become available to all users who already having the app installed into their devices.
Hello,Our latest VR application “EZ360 Cloud: CMS to distribute 360° content” has been approved for keys only. Common reasons why apps are approved for keys are “when the content is too advertorial, there's no compelling consumer use case, or the app...
Hi,I would like to create an app for the Oculus Go using the Unity3D game engine. The app should have many different videos, which can be changed between using either a controller or the hmd. However, the size of these videos exceeds the 5Gb limit. I...
As title, if our app passed the review process, can we release the app whenever we want? Or we need to wait until the planned release date we set and let the system to release the app? And can we postpone the release date if the planned release date ...
Hi, I have sent an email to submissions@oculus.com last week, but no one reply to me.I want to offer a discount with 2 app. From 2.99$ to 1.99$.App id:22077922525935332158530344228431
In our app we are saying to press the trigger button, do we need to be more specific and say Oculus GO controller? Do we need to specify in our main menu that this is an Oculus GO application? We currently do not have anywhere in our app that mention...
Oculus store review does not provide any error logs, details and just ignore my team when we request information so we can figure out, guess what the oculus team might be having issues with. Anyone in these forums have any guesses on how we can pass ...
Our app has started failing the app store Compatibility Test for android.speech. We aren't actually using the speech api, however the "android.speech" string is found in androidx which our app and several of its dependencies rely on. The string is fo...
Last week's build went through without issue, but this week our GearVR apk got rejected, saying it failed "Basic Malware Test". Both builds came from the same build server, with the same signature. Could someone provide some clarity on what this test...
Hi!I want to upload .apk more 1.1 GB to oculus strove via ovr-platform-util.exe( .bat file with parameter: ovr-platform-util upload-mobile-build --app_id xxxx --app_secret yyyyy --apk C:\VR\test.apk --channel alpha )But when I download, I get an erro...
Once of the features recently talked about w/ the upcoming Quest is "cross buy", where apps you purchase on the Rift are available on Quest and vice versa, for developers who opt to do so.What about apps that are also on the Oculus Go? Is this alread...
When i click on File - Validate App the Debug Tool crashes after 2-3 seconds. Even if i have selected the game.exe it crashes after the start.
Hi,We've recently uploaded a build of our app to be uploaded on the store; To our surprise this was approved for keys only.While I understand Oculus does not want their platform to be full with B2B apps made for clients, this one is targeted towards ...
We keep getting this error when uploading new builds to various channels.Any idea what this might be? (Google doesn't return anything useful)Tested in various browsers across various PCs
I am a relatively new developer, working to finalize my first Oculus Store submission (working in Unity Game Engine: 2018.3.0f2, Oculus Utilities Version:1.31.0). It has been relatively smooth sailing with the exception of the Application Lifecycle H...
I have been testing my game on the Oculus Go for several months using adb to sideload it and everything has been working fine. Recently I decided to do a test run of installing an alpha build via the preview channel. The game has the correct entitlem...
Is it possible to ship a title that only supports Oculus Go and not Gear VR?